Front of House volunteer

Weston Museum

Name: Front of House volunteer
Organisation: Weston Museum
Location: Weston Museum, Burlington Street, Weston-super-Mare, North Somerset, BS23 1PR
Type: Part Time


Do you have an interest in customer service? Do you enjoy meeting people and giving them a warm welcome? Our Front of House volunteers at Weston Museum do just that so why not join the team?

You will welcome visitors to the museum, assist with their enquiries and conduct visitor surveys. Answering the phone and helping in the Museum shop are also part of this role.

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Organisation Description

Weston Museum is dedicated to being a social and educational hub for the people of Weston and its visitors. You can come to learn, relax or just have fun! The North Somerset Council museum collection contains around 50,000 individual objects. The newly refurbished museum also allows our guests to grab lunch, hire a space for a meeting or even a party in the courtyard.
Museum’s do not have to be dull and dusty, in fact, Weston Museum encourages a hands-on approach to history. We also work closely with local schools and community groups to help support the Weston of today and grow the Weston of tomorrow. Our diverse volunteering programme also gives you the chance to get involved.


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Cause / Interests

  • Art and Culture
  • Children
  • Education and Literacy
  • Families
  • Heritage
  • Museums

Types of Activity

  • Advice, Information and Support
  • Community Work
  • General and Helping
  • Retail and Charity Shops

Skills and Qualifications


What we are looking for:

A commitment to good customer service
Confidence talking to and interacting with members of the public
Polite friendly manner
Computer literacy is an advantage


Experience in customer service
Community engagement
Increased confidence and well-being
Cash handling skills/experience
Telephone skills and experience
Online ticket booking training
Health and Safety awareness training

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Out of pocket expenses reimbursed
Restrictions: NA
Induction: Yes
Insurance Cover: Yes
Special Needs: Yes
Offer: Yes
Training: Yes
Other: NA

Recruitment Method

Application form, Informal discussion, Trial Period, Other