Volunteer at Flax Bourton Coroner's Court

The Coroners Court Support Service

Name: Volunteer at Flax Bourton Coroner's Court
Organisation: The Coroners Court Support Service
Location: Avon Coroners' Court, Old Weston, Flax Bourton, North Somerset, BS48 1UL
Type: Part Time
Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9.00 am – 5.00 pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed. We require a minimum commitment of one day a fortnight for a minimum of 12 months, but would prefer volunteers to remain beyond this period. However, potential volunteers need to be available more frequently than this during the induction process for training and to attend observation days at court. New volunteers will initially work with and be supported by experienced volunteers at court, as well as receive the support of the CCSS Coordinator. On successful completion of an initial interview, new volunteers must be available to attend the court to observe a number and variety of different types of Inquests in order to become familiar with the court environment and court processes. Observation days are helpful in assisting new volunteers with the role of the volunteer at court, and more importantly, an opportunity to understand the impact of the hearing on families and witnesses invited to attend. Due to the nature of the role and having to sit in court for extended periods of time, this role may not be suited to those less mobile.


The Coroners’ Courts Support Service (CCSS) is a Registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an Inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at the Coroner’s Court. Our volunteers at court also provide help and assistance to the Coroner’s Officers, as and when required.

To make what can be a traumatic experience of attending an Inquest a little easier for families and witnesses.

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Organisation Description

The Coroners’ Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.

Our organisation was set up by the Founder Trustee who attended an Inquest with her cousin whose son, David, had tragically died in a road traffic collision abroad. As David’s body was brought back to this country an Inquest had to be conducted.


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Cause / Interests

  • Legal Aid and Justice

Types of Activity

  • Administration
  • Advice, Information and Support
  • Befriending and Buddying
  • General and Helping

Skills and Qualifications


We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience.

New volunteers should possess good communication and listening skills and the ability to empathise with the people they support. The ability to work well as part of a team, as well as on their own initiative, and possess a caring and supportive attitude are important.


Relevant induction, initial and top up/refresher training. Ongoing support while volunteering in a team environment that is rewarding.

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: Reimbursed travel expenses
Restrictions: NA
Induction: If selected at Interview you will need to carry out at least 4 observations of court, shadowing minimum 4 times and be shadowed at least 4 times.
Insurance Cover: Public liability and indemnity insurance which covers the volunteers whilst on duty
Special Needs: NA
Offer: NA
Training: 3 consecutive days of training
Other: NA

Recruitment Method

Application form, Informal discussion, References, Trial Period, Other, DBS Check, Interview