Support at Home Volunteer

The British Red Cross

Name: Support at Home Volunteer
Organisation: The British Red Cross
Type: Part Time
This role covers all areas of North Somerset. The service operates every day of the week from 10 am to 8 pm and we are looking for volunteers who have a minimum of two hours per week.


Volunteering with First Call Support at home is an extremely rewarding and worthwhile experience.

The flexibility of our service means you can volunteer at a time and location that suits you.

Typical tasks include:

• Visiting with someone on their arrival home from hospital.
• Keeping someone company for a few hours at a time.
• Helping with practical tasks like shopping, collecting prescriptions and light meal preparation
• Keeping paper records of contact and activities.
• Signposting to support their independence in the home or their community
• Visiting patients on the ward before discharge to talk about their needs.

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Organisation Description

First Call Bristol, North Somerset and South Gloucestershire (BNSSG) supports anyone over the age of 18 with practical and emotional support.
Our support ranges from a one-off welfare call, a supported resettlement upon discharge from hospital, ongoing telephone support and or up to approx. 6 weeks of home visits.

Referrals can be accepted directly from individuals and there is no requirement to be referred by a health professional.

During resettlements and home visits we can provide- signposting to other organisations, shopping, companionship, assist with light duties around their home, emotional support, collect prescriptions, set up equipment around the home and complete home risk assessments.


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Cause / Interests

  • Disability
  • Elderly
  • Health and Hospital and Hospices

Types of Activity

  • Advice, Information and Support
  • Befriending and Buddying
  • Caring
  • Community Work
  • General and Helping

Skills and Qualifications


What we offer

• The chance to work with a variety of different people from different walks of life and try to make a real difference in their lives
• Recognition of the skills and experience you bring to the organisation with additional training given as required so you can represent the Red Cross with confidence
• A great opportunity to develop your existing skills and to gain new ones
• The company of a warm and friendly team of like-minded people
• Reimbursement of out-of-pocket expenses when on duty
• Being a volunteer for the British Red Cross means that you can proudly say you are part of the world’s largest humanitarian organisation

‘Volunteering gives me a sense of being part of my local community. It gives me a feeling that I'm helping people who otherwise don't really have any help available.”
Lizzie Laessing, Volunteer

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: NA
Restrictions: Your own Business Class Insurance needed
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: NA
Other: Health and Safety Statement: We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any restrictions that may still be in place in your region and

Recruitment Method

Informal discussion, References, Information Day, DBS Check, Interview