Superstore Volunteer

Weston Hospicecare

Name: Superstore Volunteer
Organisation: Weston Hospicecare
Location: Weston Hospicecare Superstore, 10 Searle Crescent, Weston-super-Mare, North Somerset, BS23 3YN
Type: Part Time


Assist the Shop Manager in the safe running of the Superstore to help raise vital funds for the Hospice.
• Provide a welcoming, professional and friendly manner to members of the public.
• Under instruction of the Duty Manager
- Follow strict guidelines, sort stock, steam and prepare for safe sale accordingly
- Wear appropriate PPE as required
- Keep shop area tidy and clean
- Provide behind the counter assistance and operate the till
- Support social distancing measures
• Be sensitive and appreciative when accepting donated goods.
• Act as an ambassador for Weston Hospicecare and its associated businesses.
• Maintain a professional, friendly and courteous attitude towards colleagues and customers.
• If required, deal with incoming and outgoing telephone calls.
• Have an awareness of the work the Hospice does so that any questions can be answered or redirected appropriately.

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Organisation Description

For more than 30 years Weston Hospicecare has given palliative care to people with life-limiting illnesses in Weston-super-Mare and North Somerset completely free of charge.

We deliver expert care from our base, Jackson-Barstow House where there is a 10 bedroom inpatient unit (IPU), along with a day and wellbeing centre.
To complement our in-house services, we have a team of community nurse specialists who care for patients, and their families, in their homes in Weston-super-Mare, and the surrounding area.

We cover Clevedon and Yatton to the north; Cheddar, Wedmore and Axbridge to the east; and Burnham-on-Sea and Highbridge to the south and everywhere contained within these boundaries.

Our multi-disciplined team deliver treatment for not only patients with cancer but those with other conditions such as motor neurone disease, Parkinson’s disease and all other life-limiting illnesses.

To provide the best possible care, we work in tandem with each other and with other clinicians such as GPs, consultants and other medical professionals to ensure the patient is kept comfortable and informed about their condition while their families are supported for as long as they need too.
While our clinical team is outstanding at delivering emotional care, we also have a specially-trained team of experts who form the Family Support Team. The team’s purpose is to provide world-class social, emotional and spiritual support for both patients and their families too.

This care is tailored to each person involved and it can be delivered in the comfort of the patient’s home or on-site at Jackson-Barstow House.
Every person in our care is seen as the special person they are. We always ask ourselves “Would this be good enough for a member of our own families?” We constantly do everything we can to make our patients happy. We’ve hosted weddings, arranged for pets to visit and fulfilled many more last wishes.


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Cause / Interests

  • Health and Hospital and Hospices

Types of Activity

  • Administration
  • General and Helping
  • Retail and Charity Shops

Skills and Qualifications


No experience necessary you just need to be:
• Willing to follow instructions
• Eager to learn
• Happy to do whatever is needed
• Friendly to our customers and the shop team alike


Our volunteers tell us they get something slightly different from their volunteering experience, such as:
• Invaluable work experience
• Self confidence
• Getting involved in their community
• Making new friends
• Putting existing skills to good use
• Developing new skills

Additional/Specific Suitabilities

Minimum Age: 14
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: We reimburse out of pocket travel expenses
Restrictions: NA
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: NA
Other: NA

Recruitment Method

Application form, Interview, Trial Period