Donation Centre Administrator
Weston Hospicecare
| Name: | Donation Centre Administrator |
| Organisation: | Weston Hospicecare |
| Location: | Weston Hospicecare Donation Centre, 10 Searle Crescent, Weston-super-Mare, North Somerset, BS23 3YN |
| Type: | Part Time |
Description
To assist with calls received to our Furniture Collection Line. Basic admin tasks including taking calls from our Shop Managers.
• Answer telephone calls in a friendly, polite manner; promptly and clearly
• Planning and completing paperwork for Van Driver’s collections and deliveries
• Data Input
• Photocopying
• General office duties as required
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Organisation Description
For more than 30 years Weston Hospicecare has given palliative care to people with life-limiting illnesses in Weston-super-Mare and North Somerset completely free of charge.
We deliver expert care from our base, Jackson-Barstow House where there is a 10 bedroom inpatient unit (IPU), along with a day and wellbeing centre.
To complement our in-house services, we have a team of community nurse specialists who care for patients, and their families, in their homes in Weston-super-Mare, and the surrounding area.
We cover Clevedon and Yatton to the north; Cheddar, Wedmore and Axbridge to the east; and Burnham-on-Sea and Highbridge to the south and everywhere contained within these boundaries.
Our multi-disciplined team deliver treatment for not only patients with cancer but those with other conditions such as motor neurone disease, Parkinson’s disease and all other life-limiting illnesses.
To provide the best possible care, we work in tandem with each other and with other clinicians such as GPs, consultants and other medical professionals to ensure the patient is kept comfortable and informed about their condition while their families are supported for as long as they need too.
While our clinical team is outstanding at delivering emotional care, we also have a specially-trained team of experts who form the Family Support Team. The team’s purpose is to provide world-class social, emotional and spiritual support for both patients and their families too.
This care is tailored to each person involved and it can be delivered in the comfort of the patient’s home or on-site at Jackson-Barstow House.
Every person in our care is seen as the special person they are. We always ask ourselves “Would this be good enough for a member of our own families?” We constantly do everything we can to make our patients happy. We’ve hosted weddings, arranged for pets to visit and fulfilled many more last wishes.
When
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Cause / Interests
- Health and Hospital and Hospices
Types of Activity
- Administration
- General and Helping
- Retail and Charity Shops
Skills and Qualifications
Requirements
• Excellent customer service skills
• Excellent communication skills
• IT literate
• Highly organised
• Experience of working in a busy office environment
Benefits
Our volunteers tell us they get something slightly different from their volunteering experience, such as:
• Invaluable work experience
• Self confidence
• Getting involved in their community
• Making new friends
• Putting existing skills to good use
• Developing new skills
Additional/Specific Suitabilities
| Minimum Age: | 14 | |
| Maximum Age: | NA | |
| Disabled Access: | No | |
| Wheelchair Access: | No | |
| Expenses: | We reimburse out of pocket travel expenses | |
| Restrictions: | NA | |
| Induction: | NA | |
| Insurance Cover: | NA | |
| Special Needs: | NA | |
| Offer: | NA | |
| Training: | NA | |
| Other: | NA |
Recruitment Method
Application form, Interview, Trial Period