Volunteer Evening Receptionist

Wellspring Counselling Ltd

Name: Volunteer Evening Receptionist
Organisation: Wellspring Counselling Ltd
Location: Tower House Medical Centre (or Nailsea Methodist Church), Nailsea, North Somerset, BS48 2XX
Type: Part Time
Availability on a regular basis would be preferable, usually being able to cover reception for one evening a month – or more if possible for you. On Mondays to Thursdays from 6.15 pm – 8.40 pm


Would you like to join our much valued and committed team of receptionists by being a volunteer receptionist at Nailsea Methodist Church or Towerhouse surgery to welcome clients? (and answer the phone if willing).

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Organisation Description

We are a small, local charity that provides low-cost professional counselling for adults and young people aged 11-18 in North Somerset.


  Mon Tue Wed Thurs Fri Sat Sun

Cause / Interests

  • Mental Health

Types of Activity

  • Administration
  • General and Helping

Skills and Qualifications


What we are looking for:

- Somebody able to be organised in making sure all the equipment is ready for Counsellors to collect to set up their rooms.
- Able to deal with a small amount of admin of lists and sign in books and ensuring payments collected by Counsellors are placed in the correct place.
- A friendly person who is also discreet and able to meet and greet clients in a welcoming way without enquiring about why they are coming for Counselling.
- Able to hold the highest level of confidentiality about the fact that clients are coming for Counselling.
A calm person who will ensure the atmosphere of the evening sessions is one of welcoming calm!


- Great personal satisfaction from having been a vital part of enabling somebody in distress to find a better way forward with their loves – evening sessions couldn’t happen without our team of Volunteer Receptionists.
- Great to have on your CV.
- A great team to be a part of and to make friends through the quarterly meetings.

Additional/Specific Suitabilities

Minimum Age: 21
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Yes - if required (depending on the financial state of the charity)
Restrictions: NA
Induction: Yes
Insurance Cover: Yes
Special Needs: Some yes
Offer: Yes
Training: Yes
Other: NA

Recruitment Method

Application form, DBS Check, Informal discussion, References, Trial Period