Digital Champion Volunteer

Healthwatch North Somerset

Name: Digital Champion Volunteer
Organisation: Healthwatch North Somerset
Location:
Type: Part Time
Flexible hours available

Description

Healthwatch’s Digital Inclusion project aims to teach older adults across Bristol, North Somerset, and South Gloucestershire about online health services and provide them with digital skills to manage their health needs independently online. To support those older adults who could benefit significantly from online health services, we are looking for a group of digital champions within North Somerset to first develop basic digital skills within reablement centres and extra care homes.

Introduction to Healthwatch BNSSG
Healthwatch is the champion for people using health and social care services. We listen to people’s views about health and social care service including their experiences and encourage health and social care services to involve people in decisions that affect them.
We work for positive change in health and social care as well as highlight good practice within services. We rely on volunteers to help make services better and would love you to join us.

The Role outline
• Meeting residents within reablement centres and extra care homes in Bristol to enable them to access digital devices
• Provide friendly and patient 1:1 advice and support to help older adults build their digital skills

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Organisation Description

Healthwatch North Somerset’s task is to shape, influence and improve health and social care services in North Somerset by listening to people’s experiences and making them known in the places that matter.


When

  Mon Tue Wed Thurs Fri Sat Sun
Morning
Afternoon
Evening

Cause / Interests

  • Education and Literacy
  • Emergency Services
  • Health and Hospital and Hospices

Types of Activity

  • Advice, Information and Support
  • Computers, Technology and Website Design
  • Mentoring
  • Teaching, Training and Coaching

Skills and Qualifications

Requirements

What we are looking for ...
Skills Required
• The ability to use a laptop, tablet and smartphone to connect to and navigate the internet, download and use apps and set up an e-mail account.
• Confident supporting older adults with basic digital skills
• To be outgoing and comfortable talking to members of the public
• To communicate effectively with strong listening skills


Benefits

Training and Support 
You will be given some Digital Champion training and asked to complete Safeguarding training. We will also provide ongoing support throughout your time as a Digital Champion.

Volunteering with Healthwatch will give you the opportunity to:
• Meet new people
• Play an important role improving health and social care.
• Learn new skills or improve existing skills.
• Gain experience that can be included on your CV plus use us as a reference

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: No
Expenses: NA
Restrictions: NA
Induction: Yes
Insurance Cover: NA
Special Needs: No
Offer: Yes
Training: Yes
Other: Please note - locations vary therefore we cannot guarantee disabled access.

Recruitment Method

Application form, Interview