Friendly Phone Calls Volunteer

Age UK Somerset

Name: Friendly Phone Calls Volunteer
Organisation: Age UK Somerset
Location:
Type: Part Time
Our Volunteers spend up to an hour each week with this role. Some Volunteers chose to be matched with more than one person to call.

Description

As a Friendly Phone Calls Volunteer you could be the person to brighten someone’s day by picking up the phone and having a chat from the comfort of your own home.

The role involves calling an older client once a week for a chat to support them, help to boost their mood and reduce feelings of loneliness or isolation. The service has the aim of improving the wellbeing of clients through regular contact. We try to match volunteers with clients who share things in common and the service co-ordinator is always on hand to offer support or make useful suggestions.

When this service started it was open to all older people but we are currently only accepting new referrals from our partners in the Open Mental Health Alliance, to support the older clients who feel low or lonely and who need this service this most.

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Organisation Description

Age UK Somerset exists to make life better for older people in Somerset and North Somerset.

There is much to celebrate about getting older, but our later years can also prove challenging: loss of confidence, lack of mobility, financial pressures and suffering from loneliness and isolation are just some of the issues our local older people face.

We offer a wide range of popular and well-used services and activities specifically developed to meet the needs of the over 60s and we need Volunteers to help us run them. These include our Active Befriending service, Friendly Phone Calls, Maintenance Cognitive Stimulation Therapy ‘Memory Connections’ groups, Information and Advice service and lots of fun Ageing Well activity sessions. These services can not be provided without the support of our wonderful Volunteers.

NOW more than ever WE NEED YOUR HELP….These services can only continue with the support of people like you.

As a Volunteer, whatever time you can afford to give and whichever of our many roles you decide suits you the best, your contribution will be helping more older people to enjoy a happier and healthier later life.


When

  Mon Tue Wed Thurs Fri Sat Sun
Morning
Afternoon
Evening

Cause / Interests

  • Elderly
  • Mental Health
  • Sport and Outdoor Activities

Types of Activity

  • Befriending and Buddying
  • Community Work

Skills and Qualifications

Requirements

For this volunteer role we are seeking friendly, positive, patient people who would like to help older people in their community, who are good listeners and enjoy having a chat.
References and a DBS check are necessary in this role.


Benefits


• Interesting conversations
• Talking to others
• Confidence
• Meet new people
• Feel happier
• Sense of belonging
• Improved Self-esteem
• Sense of Purpose
• Sense of Achievement
• Feel Less Lonely
• Improved Social Skills
• New Friendships
• Insight

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Agreed out of pocket expenses will be reimbursed
Restrictions: NA
Induction: General charity induction session (lasts 1 hour)
Insurance Cover: You will be covered by our insurance while volunteering. If you are driving to your volunteering role you must inform your car insurer.
Special Needs: Dependent on need
Offer: Full support from the charity’s staff.
Training: A short training session about Friendly Phone Calls
Other: NA

Recruitment Method

Application form, DBS Check, References