Volunteer Advocacy Coach

South West Advocacy Network (SWAN)

Name: Volunteer Advocacy Coach
Organisation: South West Advocacy Network (SWAN)
Location: Vassall Centre, Gill Avenue, Bristol, BS16 2QQ
Type: Part Time
Ideally you will be available for 6 hours per week to provide continuity to the clients you are working with. Office hours are Monday – Thursday 9-5pm and Friday 9-4.30pm.

Description

This role supports the Victims of Crime Advocacy Service (VOCAS)

Will you help give a voice, to those who need it most?

Are you engaging and able to build confidence in others? Do you believe that everyone has an equal right to have their voice heard? Do you have the skills to empower others to be confident in self-advocating?

The role of an Advocacy Coach is to support clients to develop the skills and confidence to self-advocate either for a one-off event or as part of the client’s personal progression.

Advocacy Coaches deliver Self-Advocacy Workshops and provide peer advocacy groups and 1:1 advocacy coaching to clients. This ensures that clients have greater choice and control over their lives, both now and in the future.

Advocacy Coaches also support professionals to understand how to support those they work with to self-advocate by delivering bespoke workshops.
Advocacy Coaches ensure outcomes and impact data of self-advocacy coaching and programmes captured, monitored, and used to develop services and adapt the Self-Advocacy Toolkit accordingly.

Advocacy Coaches will travel throughout North Somerset visiting clients, but the office base is Bristol. Administration can be completed from home.

Main Duties and Responsibilities
• Provide 1:1 self-advocacy coaching to clients.
• Co-deliver self-advocacy workshops for clients.
• Co-deliver bespoke advocacy awareness and self-advocacy workshops for other professionals working with vulnerable clients.
• Obtain feedback and evaluation of all courses provided via an online and paper survey.
• Support the collation of all feedback data into a report
• Attend meetings to promote the self-advocacy workshops and explain their importance for client empowerment.
• Use the SWAN Training Matrix to ensure accurate collection of data and recording of workshop delivery.
• Use Cygnet database to record all travel time, and associated activities within the role as an Advocate Coach.

Equality and Diversity Statement
Equality, diversity and inclusion are core to SWAN’s values. We welcome applications from Black, Asian, and Minority Ethnic, LGBTQ+ and disabled candidates, as well as those with lived experience of using advocacy services.
Application process only. Please request and complete a volunteer application form to be considered for this role. Please get in touch if you require assistance to complete the application.

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Organisation Description

SWAN is a charity, founded in 1999, working throughout Somerset, Wiltshire, BaNES and South Gloucestershire.

To date we have assisted over 11,000 people to improve their lives in some small or large way.

SWAN provides Advocacy services to those in society who need help to speak up for themselves. they enable people to get access to the services that they are entitled to, and to make a complaint when things are not as they should be.


When

  Mon Tue Wed Thurs Fri Sat Sun
Morning
Afternoon
Evening

Cause / Interests

  • Disability
  • Domestic Abuse
  • Drugs and Addictions
  • Human and Civil Rights
  • Mental Health
  • Race and Ethnicity and Refugees

Types of Activity

  • Administration
  • Advice, Information and Support
  • Community Work
  • Teaching, Training and Coaching

Skills and Qualifications

Requirements

What we are looking for:
Skills and Attributes
• Positive attitude towards vulnerable clients who may have a variety of complex needs.
• Knowledge and understanding of the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983 is desirable but training will be provided.
• Excellent communication skills, both verbal and written.
• Experience of delivering training or workshops to groups.
• Experience of record keeping and report writing.
• Knowledge and understanding of Safeguarding is desirable but training is provided.
• IT literate.


Benefits

Benefits of Volunteering with SWAN
• The opportunity to develop new and existing skills and gain experience volunteering in a charity.
• The opportunity to meet new people.
• The opportunity to build a Personal Development Portfolio.
• The satisfaction of knowing you are making a vital difference to the work of SWAN.
• Training and support through a thorough Induction and on-going support, advice, and guidance
• Out of pocket expenses reimbursed.

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Yes
Restrictions: Enhanced DBS Required
Induction: 6 months
Insurance Cover: Yes
Special Needs: NA
Offer: Regular supervision and catch up with line manager. Team Meetings. Work Force events. Employee Assistance Programme, Mental Health First Aid
Training: Yes
Other: NA

Recruitment Method

Application form, Informal discussion, References, DBS Check, Interview