Referral Coordinator - North Somerset Buddies

Macmillan Cancer Support

Name: Referral Coordinator - North Somerset Buddies
Organisation: Macmillan Cancer Support
Location: C/O Voluntary Action North Somerset, Weston Court, Oldmixon Crescent, Weston-Super-Mare, North Somerset, BS24 9AU
Type: Part Time


Macmillan's Clevedon Buddies Service is working in partnership with the local Macmillan Cancer Information Centre. Our volunteers provide practical help and a listening ear to people affected by cancer during and after their treatment.

We need a volunteer to help co-ordinate the referrals into the scheme. You will take phone calls and answer emails, go on home visits and link in with other volunteers to help ensure the smooth running of the service.

This is a great opportunity to support a high-profile organisation, develop a range of transferable skills and experience of working with volunteers. We have a comprehensive training programme and you will genuinely be making a difference to those people affected by cancer.
We estimate the role to take a maximum of 10 hours per week.

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Organisation Description

One in three of us will get cancer and it's the toughest thing most of us will ever face. If you've been diagnosed with cancer, or a loved one has, you'll want a team of people in your corner supporting you every step of the way.

Macmillan Cancer Support provides support information and advice for people affected by cancer so they don’t have to face it alone.

We provide practical, medical and financial support and push for better cancer care. We are Macmillan Cancer Support.


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Cause / Interests

  • Health and Hospital and Hospices

Types of Activity

  • Administration
  • Befriending and Buddying
  • Caring

Skills and Qualifications


1. Excellent communication both on the phone and in person
2. Will be organised, reliable and honest
3. Ability to work independently (with support from DVSM)
4. Commitment to accessing training and engaging with support and supervision process
5. An interest in cancer care and support
6. IT skills
7. Some experience of working with vulnerable people
8, Local community knowledge

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: Out of pocket expenses will be reimbursed
Restrictions: NA
Induction: Macmillan use an online induction course
Insurance Cover: Yes
Special Needs: NA
Offer: NA
Training: all volunteers undergo a training course which last 8 hours
Other: NA

Recruitment Method